At CarPlus, we are committed to respecting your privacy and providing you with control over your personal information. This User Deletion Policy outlines the procedures for requesting the deletion of user accounts and associated personal data on the CarPlus website.
User Account Deletion Request
1.1 Submission: To request the deletion of your user account and associated personal data, please submit a written request to our Data Protection Officer at [+923002277587 ]. The request should include your full name, email address associated with the account, and any other relevant details.
1.2 Verification: For security purposes, we may request additional information to verify your identity before processing the deletion request.
Processing Time
2.1 Confirmation: Upon receiving a valid deletion request, we will send a confirmation email to the address associated with the user account. This email will include information about the deletion process and any further steps required.
2.2 Processing Period: The user account deletion process will be initiated promptly upon confirmation and may take up to 7 working days to complete.
Data Deletion
3.1 Personal Information: Upon completion of the deletion process, all personal information associated with the user account will be permanently deleted from our active databases.
3.2 Retained Data: Certain information may be retained for legal or legitimate business purposes, such as transaction records required for financial auditing, and as allowed by applicable laws and regulations.
Notification
4.1 Confirmation Email: A confirmation email will be sent to the user once the deletion process is complete.
4.2 Exceptions: If we are unable to fulfill the deletion request for any reason, we will notify the user of the reasons for the refusal.
Exceptions to Deletion
5.1 Legal Obligations: We may retain certain user data to comply with legal obligations, resolve disputes, and enforce our agreements.
5.2 Anonymous Data: Aggregated and anonymized data that cannot be used to identify individuals may be retained for analytical purposes.
Contact Us
If you have any questions or concerns about our User Deletion Policy, please contact our Data Protection Officer at [+923002277587].
Changes to the Policy
CarPlus reserves the right to update or modify this User Deletion Policy at any time. The date of the last update will be indicated at the top of the policy. Users are encouraged to review this policy periodically for any changes.
By using the CarPlus website, you agree to the terms of this User Deletion Policy.
